Privacy Policy

Effective Date: May 21, 2026

1. Introduction

At Minit Maids, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our cleaning services.

By using our website, you agree to this Privacy Policy.


2. Information We Collect

Personal Information

We may collect information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Home address
  • Service details or requests
  • SMS/text messaging consent preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on the site
  • Device information

3. How We Use Your Information

We use your information to:

  • Schedule and provide cleaning services
  • Respond to inquiries and support requests
  • Process payments and confirmations
  • Improve our website and services
  • Send appointment reminders and service updates
  • Send promotional communications if you opt in

Message frequency may vary.


4. SMS/Text Messaging

By providing your phone number, you consent to receive SMS/text messages from Minit Maids regarding appointments, reminders, service updates, and promotions if opted in.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message. Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase.


5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with:

  • Trusted service providers such as payment processors, scheduling software, and messaging platforms
  • Employees or contractors necessary to complete your service
  • Legal authorities if required by law

Mobile information, SMS consent, and phone numbers will not be shared with third parties or affiliates for marketing purposes.


6. Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve your browsing experience
  • Analyze website traffic
  • Remember your preferences

You can disable cookies through your browser settings.


7. Data Retention

We may retain customer information, including messaging records and SMS consent data, as long as reasonably necessary to:

  • Provide services
  • Maintain business records
  • Resolve disputes
  • Enforce agreements
  • Comply with legal obligations

8. Data Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is completely secure.


9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your data
  • Opt out of marketing communications

To exercise these rights, contact us at: info@minitmaids.com


10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.


11. Children’s Privacy

Our services are not directed toward children under 13, and we do not knowingly collect personal information from children.


12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.


13. Contact Us

If you have questions about this Privacy Policy, please contact:

Minit Maids
https://minitmaids.com
info@minitmaids.com
704-367-9931

Service Area

Charlotte, Matthews, Pineville, Mint Hill, Weddington, Indian Trail – See all areas »

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Affiliates

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